| Southdown Holiday Lets |
Booking Conditions |
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Telephone or mail, provisional bookings Bookings
remain firm for one
week once booked by telephone, pending receiving the booking form and
20% deposit,( if less than six weeks before your holiday.) If you are
booking more than 8 weeks in advance then a £20.00 deposit is all that is
required with full payment expected 6 weeks before travel. We will send booking confirmation to confirm you holiday and
the date when your final balance is due by. Please be aware we will not
remind you again. The balance is due six weeks prior to the arrival date, or as soon as possible if it is a late booking.
This is your responsibility. Non-payment will be treated as a cancellation
and your deposit is not refundable. The Balance for B&B is due on arrival Payment with cash, cheque with cheque guarantee card only. Sorry we do not accept any cards on the premises. Arrival and departure The cottages are available from Saturday to Saturday not arriving before 3.00 pm and departing by 10.30 am on departure day or 4 day breaks arriving Mon 3.00pm departing Thur 10.30am or Thur 3.00pm departing Sun 10.30am 75% of week published prices. The bed & breakfast is available
from 4.00pm on day of arrival and departing by 10.30 am Guest numbers must not exceed
the numbers booked and only names booked can stay in our holiday
accommodation. We do not accept same sex
groups, where the party numbers exceed 3 and are under the age of 25. We
are not licensed to sell alcohol but you may bring your own. Damage, breakages and cleaning
The cottages and the Bed and Breakfast rooms are expected to be left in
the good clean condition that they were first hired to you, if they are
not we reserve the right to charge for any damage or cleaning that exceeds
the normal changeover at £7.00 per hour Cancellations In the event of a
cancellation please let us know immediately. If you have paid a deposit
you will lose this. If you have paid for your holiday in full we will
refund your money minus the 25% deposit if there are more than 6 weeks
before your holiday start date. We will send any money due to the booking
address. We advise you to get insurance for your holiday you can get this
from a reputable insurance broker. Pets We do not accept
pets in our bed & breakfast house, but one well-behaved pet with a
well-behaved owner! is accepted in our holiday cottages. Please keep your
pet under control and on a lead, pets must not be left in the holiday
cottage alone. We expect pet owners to clean up all traces of their pet.
Please bring the pet’s blanket to our holiday cottage. We do not allow
pets on the furniture or in the bedrooms. Any damage done by your pet will be your responsibility. If
your pet damages our property to the degree that we are not able to re-let
the property you will incur these costs and any lost of business that this
may incur for the period that the holiday property is unable to be let. Smoking We have a non-smoking
policy in our properties. We do however provide seating and ashtrays
outside the properties for our guest’s convenience. Payment
We accept cheques with cheque guarantee card, payable to South Down
farmhouse or cash or postal orders. Our liabilities to you We
will endeavor to provide you with good quality, clean accommodation, but
should a problem arise which is out of our control, i.e.. Fire damage,
flood etc our liability to you is to either offer you alternative
accommodation if possible or give you a full refund of any monies that are
in proportion to the number of nights that you may have already stayed.
This is our only responsibility with no further liability accepted. KEYS Lost keys will be charged at £10.00 per set for the cottages and £30.00 for the bed and Breakfast this is due to the keys having to be sent away to be cut because the locks are antique and need to be hand cut. COTTAGES & BED & BREAKFAST Must
be kept locked. We accept no liability for any loss that may occur and
advise that no valuables are kept in the properties and advise that
holidaymakers take out their own holiday insurance. CAR PARKING is at owners risk and is on private land, we provide this for the guest’s convenience but take no responsibility for loss to car or possessions whilst parked here.
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